🛡️ Safe Gaming Policy

bdt90 Responsible Gaming —
The limits of fun are in your hands

bdt90 believes that online gaming should be a source of enjoyment — not stress. Our safe gaming tools help you stay in control.

21+

Our Responsible Gaming Commitment


bdt90 is committed to ensuring a safe, transparent and enjoyable gaming environment for players in Bangladesh. Responsible gaming is not just a policy — it is the core foundation of our platform. We want every member to enjoy gaming, but never let it become a source of personal or financial problems.

Online gaming is an entertainment activity, and bdt90 wants it to stay that way. Our platform provides tools such as deposit limits, time-outs, self-exclusion and reality checks to help you stay aware and in control.

Remember, gaming should never be considered a reliable source of income. Every game carries an equal chance of winning or losing, and outcomes are entirely random. Responsible gaming means deciding in advance how much time and money you will spend and staying within those limits. At bdt90 we are with you on this mindful journey.

Our support team is available 24/7 in Bengali via live chat. If you ever feel that gaming is having a negative impact on your life, do not hesitate to contact us — we will help you take the right steps.

Our Safe Gaming Tools


Deposit Limit Setting

Set your own limit on how much you can deposit per day, per week or per month. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour waiting period, which prevents impulsive over-depositing.

Time-Out (Temporary Break)

If you feel you need a break, temporarily suspend your account for anywhere from 24 hours to 30 days. During this time no deposits or gameplay will be possible. Once the break period ends, your account is reactivated automatically.

Self-Exclusion

If you feel that gaming is causing serious problems in your life, apply for long-term self-exclusion. This option allows your account to be closed for anywhere from 6 months to permanently. Contact the support team and we will act immediately.

Reality Check

Set periodic pop-up notifications to remind you how long you have been playing. This helps you keep track of time and take conscious breaks. A short break every hour keeps your mind refreshed.

Age Verification and 21+ Policy

bdt90 strictly prohibits gaming for anyone under 21 years of age. Age is verified at the time of registration. If you have minors at home, keep your account protected with a secure password and always remember to log out.

24/7 Support and Guidance

Our Bengali-speaking support team is available around the clock via live chat. If you have any concerns about gaming — for yourself or for a family member — get in touch right away. No judgment — just support.

Recognise the Warning Signs

If any of the following signs apply to you, it may be time to take a break.


Chasing Losses

Returning to the game repeatedly to try to recover lost money and placing larger bets — this is the biggest warning sign.

Spending Beyond Your Budget

Spending more than your set budget and using money meant for household needs on gaming.

Restlessness Without Gaming

Feeling irritable, unable to sleep or unable to concentrate when you are not playing.

Hiding from Family and Friends

Keeping your gaming habits and spending secret from family or people close to you.

Playing Longer Than Planned

You planned to play for 30 minutes but time keeps extending and you cannot stop yourself.

Impact on Relationships and Work

Missing work, growing distant from family or feeling socially isolated because of gaming.

Simple Tips for Playing Responsibly


  • Set a budget: Decide on a separate monthly budget for gaming and use only that amount. Use deposit limits to keep it under control.
  • Set a time limit: Decide in advance how long you will play each day. Use an alarm or reality check to track your time.
  • Play for fun, not for income: See gaming as entertainment — like a hobby. Treat winnings as a bonus, not the main goal.
  • Do not make decisions based on emotion: It is better not to play when you are feeling down, angry or stressed. Take a break in those moments.
  • Do not play under the influence of alcohol: Impaired judgment creates extra risk in gaming.
  • Take breaks: Take at least a 10-minute break every hour. Get up, walk around, drink some water.
  • Do not share your account: Never give your login details to anyone — especially anyone under 21 years of age.

Our Commitment


21+

Age Limit

Only those aged 21 or above may register and play.

24/7

Support

24/7 live chat support in Bengali — for any question or concern.

SSL

Security

Your information and transactions are fully protected with SSL encryption.

0%

No Pressure

We never encourage excessive play — play on your own terms.

Need Help? We Are Here


Contact Us Directly

Our support team is by your side for any concern about gaming. No judgment — just support.

Live Chat
24 hours, 7 days — instant support in Bengali
Self-Exclusion Request
Apply via live chat or email — takes effect immediately
Deposit and Time Limit Settings
Activate at any time from your account settings

Responsible Gaming — Frequently Asked Questions


Log in to your account and go to the Account Settings section. There you will find the option to set a deposit limit under "Responsible Gaming". You can set a daily, weekly or monthly limit. Reducing a limit takes effect immediately; increasing a limit takes 24 hours.

Self-exclusion means you are requesting to have your account suspended for a set period or permanently. Options include 6 months, 1 year or permanent exclusion. During this period you will not be able to make any deposits or play any games. To apply for self-exclusion, contact our support team via live chat or email.

A time-out is a short-term break — typically from 24 hours to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion is longer-term — from 6 months to permanent. When a self-exclusion period ends, an additional verification process is required to reactivate the account.

No, never. bdt90 strictly prohibits all gaming activity for anyone under 21 years of age. Age is verified at the time of registration. If there is ever any suspicion that an underage person is using an account, we investigate immediately and close the account if necessary.

First, contact our support team via live chat — they will help you use self-exclusion and other protection tools. In addition, talk to a trusted family member or friend. Seeking professional mental health support is also a brave and wise step.

An account closure request must be made by the account holder themselves. However, if you believe a family member is in difficulty, please let our support team know — we will advise on the most helpful steps that can be taken.

Play Safely, with Enjoyment

Enjoy all gaming services at bdt90 — slots, cricket betting, live casino. Use our responsible gaming tools to play mindfully.